Terms & Conditions
Welcome to Farm Fresh Kikapu! These Terms and Conditions govern your use of our website, products, and services. By accessing or using our platform, you agree to be bound by these terms.
1. Use of the Website
You agree to use this website only for lawful purposes. You may not use our platform in any way that may damage, disable, overburden, or impair the website or interfere with any other user's experience.
2. Account Registration
To access certain features (like placing an order), you may need to create an account. You are responsible for maintaining the confidentiality of your account details and for all activities under your account.
3. Orders & Payments
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All orders are subject to availability and confirmation.
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Prices are listed in Kenyan Shillings (KSh) and are inclusive of applicable taxes.
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We reserve the right to refuse or cancel any order if fraud or unauthorized activity is suspected.
4. Delivery
We deliver within Nairobi and selected surrounding areas. Delivery times are estimates and may be affected by factors outside our control (like weather or traffic).
5. Returns & Refunds
Due to the perishable nature of our products, we do not accept returns. However, if you're unsatisfied with the quality of any item, please contact us within 24 hours of delivery and we’ll do our best to resolve the issue.
6. Intellectual Property
All content on this website, including text, images, logos, and graphics, is the property of Farm Fresh Kikapu and is protected by copyright laws. You may not use, copy, or reproduce any part of the site without written permission.
7. Limitation of Liability
Farm Fresh Kikapu is not liable for any damages arising from your use of this website, including but not limited to data loss, service interruptions, or indirect losses.
8. Privacy
Your use of this website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.
9. Changes to Terms
We may update these Terms and Conditions from time to time. Continued use of our website after changes are posted means you accept the updated terms.
10. Contact Us
If you have any questions about these Terms and Conditions, feel free to reach out:
📧 info@farmfreshkikapu.store
📞 +254 759 067 415 / +254 719 667 491